2023-03-01

Article 1: Ownership and Management of the Website

The website drivinjapan.com is owned and managed by Ludotech Holding since 2017. By accessing or using this website, you agree to comply with these terms of use. If you do not accept these terms, please do not use this website.

Article 2: Use of the Web Platform

The use of this website and the services provided through it is subject to certain restrictions. It is prohibited to use this website or its services for personal gain, to sell or provide any services or information (including modified, adapted, or analyzed versions of them) to third parties for profit.

Article 3: Security Measures

We reserve the right to introduce new and additional security measures without prior notice at any time, temporarily withdraw or limit access to this website for certain individuals, and take any other necessary actions to maintain the security and integrity of this website and the information stored in its databases.

Article 4: Terms and Cancellations

The company will process the request according to the client's requirements and requests but will not be responsible for any inaccurate information provided. The company will strive to obtain the correct translation within the specified time frame. However, the company cannot be held responsible for any issues arising from the Japan Automobile Federation, including refusal to issue the translation, refusal to accept the request, issuance of an incorrect translation, or delay in processing the translation.

If the company is responsible for any of the aforementioned issues due to an error or omission, its liability will be strictly limited to the cost of a replacement translation or a refund of all fees paid. The company will not be responsible for any indirect losses, such as lost profits or income, or lost car rental fees.

Article 5: Consent

By using this website, you consent to drivinjapan.com processing and transferring user data as necessary to provide you with this service, allow you to use the website, and receive your translation.

Article 6: Disclaimer and Delivery Policy

Our delivery policy outlines how we offer the processing service provided on our website to you, the customer.

Drivinjapan.com is an independent, private translation data processing agency and is in no way associated with the government of Japan.

We offer the following services:

Translation: The translation of driver's license applications (including data entry, processing, and sending to the Japan Automobile Federation).

We do not guarantee the acceptance of applications, as we only process the customer's application data. Therefore, if you are not eligible to drive, we cannot provide you with a translation.

The customer is responsible for providing valid and accurate application information. We are not liable for any rejected applications due to non-valid or incorrect information, including unclear photographs of the front and back of your driver's license submitted by the customer. Once the information is submitted, it cannot be changed or updated. If the hotel is changed, it is the customer's responsibility to arrange for the translation to be sent from the given hotel address to the new one. Unclear photographs of the driver's license or incorrect client information will result in an extension of the delivery period, which will be at the customer's expense and not the fault of DrivinJapan.com. In such cases, DrivinJapan.com is no longer obligated to meet the delivery deadline.

Once the application data is submitted, it takes about two to three weeks for delivery at the standard price and three to four weeks for home delivery. No service claims are accepted for non-delivered translations before these weeks after information is submitted by the customer.

Our services concern the submission of translation applications. We are not affiliated with the Japan Automobile Federation. By purchasing our services, the customer agrees to pay a service fee according to the prices on the website and an assistance service fee, which includes the mandatory fee paid by Drivinjapan on their behalf to the Japan Automobile Federation.

The customer also gives explicit authorization to drivinjapan.com to manage their application data and apply on their behalf to the translation system according to our privacy policy.

The customer certifies that they are entitled and legally authorized to pay with the submitted credit or debit card. DrivinJapan.com will charge the submitted credit card for the total fee and will not be liable for any illegal use of credit information submitted by the customer.

If you have any questions regarding our delivery policy, please contact us on WhatsApp. We will respond within 72 hours during workdays.

Article 7: Refund and Cancellation

Cancellations of your order will not be eligible for a refund. If you choose to cancel your order before your documents have been sent to the Japan Automobile Federation (JAF) or before upload on drivinjapan.com or documents have been sent by email to our service, you will be refunded the cost of the translation in euros based on the current exchange rate of the yen. If cancellation occurs after your documents have been sent to the JAF, no refund will be possible. In the event that the JAF refuses to translate your documents, no fees will be refunded. The service is considered provided and the verification process by the JAF has been completed.

If the Japan Automobile Federation denies the application, the service fee paid to drivinjapan.com will not be refunded. The company emphasizes that it is a private entity and not affiliated with government organizations, and thus the decision to accept the customer's translation is solely at the discretion of the Japan Automobile Federation. As stated in the cancellation rights section, the company does not allow cancellations or provide any refunds.

Article 8 – Driver's License Translation and Related Responsibilities

1. Importance of Anticipation and Travel Preparation

In order to legally drive in Japan with a foreign driver's license (French, Swiss, Belgian, German, Slovenian, Taiwanese), it is mandatory to present, alongside your national license, an official translation validated by the Japan Automobile Federation (JAF).

Please note that the JAF does not ship driver's license translations outside of Japan. Therefore, any process to obtain an official translation must be anticipated before your departure.

2. Nature of the Service Provided by DrivinJapan

DrivinJapan acts as an intermediary to facilitate the translation process. We collect the necessary information and documents from our clients, submit the request to the JAF, and organize the delivery of the translation either:

by printing in Japan via a 7-Eleven printing code,

or by postal delivery (within Japan or internationally depending on the chosen option).

3. Customer Responsibilities

It is the client's responsibility to:

Provide all requested information and documents completely, correctly, and legibly,

Order the translation within a reasonable time before departure,

Verify the reception conditions of the document (printing code or delivery),

Anticipate potential delays due to high tourist seasons, Japanese public holidays (e.g., Golden Week), or postal delivery errors.

DrivinJapan cannot be held responsible for:

Delays in reception caused by a late client request,

Printing issues encountered by the client in Japan,

Incorrect address provided by the client,

Loss or refusal of reception by a hotel, in case the reservation number was not communicated.

4. Limitation of Liability

In the event that a valid translation cannot be presented to a vehicle rental agency or Japanese authorities, and consequently driving is not possible, DrivinJapan cannot be held responsible for any financial, material, or moral consequences suffered by the client (loss of rental, itinerary changes, stress, or trip cancellation).

The provided service solely consists of facilitating the obtaining of the driver's license translation and does not guarantee usage on-site in case of circumstances beyond our control.

Article 9: Applicable Law and Jurisdiction

This site and the service are subject to French law, and you agree that any dispute or claim arising from your use of the site or the service will be resolved by the French courts. This agreement to submit to the jurisdiction of the French courts is irrevocable.